Computer Support
Friendly, local computer support for homes and small businesses.
Overview
Technology faults aren't always obvious. If your computer, printer, Wi-Fi or email has stopped working properly, Dunmow Computer Services can help. Computer Support is the traditional side of DCS: you already have a technology problem, and I help diagnose and fix it.
Whether you need help with a slow laptop, a new computer setup, suspicious pop-ups, printer problems, lost passwords or transferring files, I provide clear, jargon-free support without unnecessary upselling.
How we can help
Computer Repairs & Upgrades
Diagnosis, troubleshooting, performance improvements, memory upgrades and practical advice on whether repair or replacement is the better option.
Virus & Scam Removal
Help removing fake pop-ups, browser scams, malware and other security issues, with advice on staying safer online.
Printers, Wi-Fi & Devices
Setup and troubleshooting for printers, home Wi-Fi, connected devices and everyday technology problems.
Email & Password Help
Support with email setup, account access, password resets and common email problems.
New Computer Setup
Complete setup for new laptops and PCs, including updates, email, Wi-Fi, printers and file transfer.
Backup & Data Transfer
Help transferring photos, documents and important files, plus advice on sensible backup options.
How It Works
- Get in touch and briefly explain the problem.
- I visit locally or discuss the issue remotely where appropriate.
- I diagnose the problem and explain your options in plain English.
- If you are happy to proceed, I carry out the work and confirm the outcome.
Pricing
Transparent pricing with no hidden charges. If additional parts or work are required, I'll always discuss this with you before proceeding.
£25 per additional half hour
Diagnosis first.
Technology faults aren't always obvious. My initial visit is about finding
the cause of the problem, not making assumptions. Once the investigation is
complete, I'll explain the issue, discuss your options and let you decide
how you'd like to proceed.
Frequently Asked Questions
Do you offer home visits?
Yes. DCS offers local home and small business visits in Great Dunmow and surrounding areas.
Can you help if I am not very confident with technology?
Yes. The aim is to explain things clearly and patiently without jargon, so you understand what the issue is and what your options are.
Can you help me set up a new laptop?
Yes. New laptop setup can include updates, email, Wi-Fi, printers, software setup and transferring files from your old computer.
What if the problem cannot be fixed?
If a repair is not practical or cost-effective, I will explain why and help you decide on the best next step.